On the issues of claims on product quality complaint and reclamations please contact:
Tel./fax:
E-mail: osgo76@mail.ru.
Attention!
Warranty obligations on the products supplied are specified in the accompanying documents, such as passport, certificate, etc.
In all other cases, the warranty period in calendar time makes 6 months from the date of transfer of the goods to the buyer.
Information for claims and reclamations:
- An unsatisfactory-equipment report is prepared on behalf of an organization/private person that has purchased an item in the company.
- An invoice on return of goods is drawn up “for research without transfer of ownership”.
- Return prices of goods are the same as their purchase prices.